I attempted to rehang the cable connection, but it was about a foot too short. What the heck? So I stood back and took a look. Everything was taut, when there should be some slack in the incoming lines. Clearly, the utility pole had shifted, away from the house, yanking on the lines.
I called Hawaiian Electric and asked them to take a look. I don’t know if they ever did, because I never heard back. I called my electrician — Chris Richardson, a superb guy — and he also called Hawaiian Electric, with the same lack of response.
Yesterday, it was in the shape shown in the photo. The top screws have pulled out completely, the bottom screws are partly out, the entire standpipe is being wrenched from the meter, bending it, the wooden footing for the braces has been splintered and smashed. Add a little more pressure on the unit, and the entire cable will pop, dropping a live electrical line on the street and destroying my expensive meter box. While there is relatively little damage so far, the situation is potentially deadly. Who’s liable?
I called Chris back, and he got on the horn with Hawaiian Electric, apparently stressing the public-safety issue. This morning, there was a wooden stake driven in my yard, with a note saying PUT NEW BRACE HERE. So, someone from HECO had finally stopped by and taken a look. They might be putting an additional brace in my yard — do they have a legal variance to do that, willy-nilly? — or replacing the old brace. In either case, their solution is to yank back on the utility pole like a bowstring, putting additional stress on the wooden pole. HECO must own stock in utility-pole manufacturers. Stay tuned.